Terms of Service & Privacy Policy - FlareAware.com

Terms of Service - FlareAware.com

Effective Date: 2025-12-30

These Terms of Service ("Terms") are a legally binding agreement between you and FlareAware ("FlareAware," "we," "us," or "our"). They govern your access to and use of FlareAware.com and any related alerts, messages, content, and services (collectively, the "Service").

BY USING THE SERVICE, YOU AGREE TO THESE TERMS. If you do not agree, do not use the Service.

1) WHAT FLAREAWARE IS (AND ISN'T)

FlareAware provides space-weather alerts and informational content about solar and geomagnetic activity (for example: flares, CMEs, geomagnetic storms) and related educational materials.

The Service is informational and may rely on third-party sources and systems. Alerts may be delayed, incomplete, inaccurate, or unavailable.

2) ELIGIBILITY

You must be at least 18 years old and able to form a binding contract to use the Service. By using the Service, you represent that you meet these requirements.

3) ACCOUNTS AND SECURITY

If you create an account, you agree to provide accurate information and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

4) ALERTS, EMAIL, SMS, AND COMMUNICATIONS (NO SPAM)

4.1 Opt-in

You will only receive space-weather alerts by email and/or SMS if you opt in to receive them (for example, by enabling those notification settings and providing the relevant contact information).

4.2 Message types

We may send:

  1. Space-weather alerts you have opted into (email and/or SMS);
  2. Transactional/service messages necessary to operate the Service (e.g., account verification, security notices, billing receipts, important changes); and
  3. Blog/newsletter messages ONLY if you separately opt in to the newsletter.
4.3 Opt-out / Unsubscribe

You can opt out at any time:

  • Email: use the unsubscribe link or instructions in the email, or update your notification preferences.
  • SMS: reply STOP (or other common opt-out words such as STOP, END, QUIT, CANCEL, UNSUBSCRIBE) to opt out.

We will process opt-out requests as quickly as reasonably practicable and within timeframes required by applicable law. We may send one non-promotional confirmation message to acknowledge your opt-out.

4.4 Costs and frequency

Message frequency varies based on space-weather activity and your settings. Standard message and data rates may apply depending on your carrier and plan.

4.5 No spam

We do not send spam. We do not sell SMS opt-in data or consent.

5) HEALTH DISCLAIMER - NOT MEDICAL OR MENTAL HEALTH ADVICE

FlareAware is not a healthcare provider and does not provide medical, mental health, diagnostic, or treatment services. Nothing on the Service (including blog posts, emails, SMS, alerts, data displays, or other content) is medical or mental health advice.

The Service and all content are provided for informational and educational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment.

Do not use the Service to make decisions about medical care, medication, diagnosis, or treatment. Do not disregard or delay seeking professional advice because of something you read or receive through the Service.

If you believe you may be experiencing a medical emergency, call your local emergency number immediately.

6) NO RELIANCE; NOT FOR SAFETY-CRITICAL USE

You agree not to rely on the Service for any safety-critical, high-risk, or emergency decisions (including where inaccurate or delayed information could lead to harm, loss, or damage). You are responsible for verifying any important information through official or other appropriate sources.

7) FEES, SUBSCRIPTIONS, BILLING, CANCELLATION

7.1 Fees

Some features may be free and others may require payment. Prices, features, and plans may change over time.

7.2 Auto-renewal (if applicable)

If you purchase a subscription that renews automatically, you authorize us (and our payment processors) to charge your payment method on a recurring basis until you cancel.

7.3 Cancellation

You can cancel a subscription at any time via your account settings (if available) or by contacting us at [email protected]. Cancellation takes effect immediately unless otherwise stated at purchase.

7.4 Refunds

We do not provide refunds or credits for change-of-mind cancellations, perceived lack of benefit, or periods of non-use. However, we may provide refunds or credits in our discretion for billing errors or material service failures, and we will provide any remedies required by applicable law. Nothing in these Terms limits rights you may have under consumer protection laws.

8) ACCEPTABLE USE

You agree not to:

  • misuse, disrupt, or interfere with the Service (including attempting to bypass security or rate limits);
  • attempt to reverse engineer, decompile, or extract source code from the Service except where permitted by law;
  • use the Service to send or facilitate unlawful, abusive, defamatory, or harassing communications;
  • use the Service in violation of any applicable law.

9) INTELLECTUAL PROPERTY

We and our licensors own the Service, including its software, design, and content (excluding third-party content). You receive a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use, subject to these Terms.

10) THIRD-PARTY SERVICES AND LINKS

The Service may include or rely on third-party services (e.g., SMS providers, email delivery providers, analytics, payment processors) and may link to third-party websites. We are not responsible for third-party services or content. Your use of third-party services is governed by their terms and policies.

11) DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, timely, secure, error-free, or accurate, or that alerts will be delivered or delivered on a particular schedule.

12) LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  1. WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.
  2. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR, IF GREATER, US$10 IF YOU PAID NOTHING).

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW (FOR EXAMPLE, CERTAIN CONSUMER RIGHTS OR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR WILLFUL MISCONDUCT WHERE APPLICABLE).

13) INDEMNITY

To the extent permitted by law, you agree to indemnify and hold harmless FlareAware and its affiliates, officers, directors, employees, and agents from claims, damages, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Service or violation of these Terms.

14) TERMINATION

You may stop using the Service at any time. We may suspend or terminate access to the Service if we reasonably believe you have violated these Terms or if necessary to protect the Service, users, or our rights. Termination does not affect any accrued rights or obligations.

15) CHANGES TO THE SERVICE OR TERMS

We may update the Service or these Terms from time to time. We will post the updated Terms on the site and update the Effective Date. If changes are material, we may also provide additional notice (e.g., email or an in-product notice). Your continued use after changes become effective means you accept the updated Terms.

16) GOVERNING LAW; VENUE

These Terms are governed by the laws of the State of Ohio, USA, excluding conflict-of-law principles. Except where prohibited by applicable consumer law, you agree that disputes will be brought in the state or federal courts located in Ohio, and you consent to personal jurisdiction there.

If you are a consumer in a jurisdiction that gives you the right to bring claims in your local courts or prohibits certain venue clauses, nothing in this section limits those rights.

17) CONTACT

Questions about these Terms: [email protected]

Privacy Policy - FlareAware.com

Effective Date: 2025-12-30

This Privacy Policy explains how FlareAware collects, uses, shares, and protects information when you use the Service.

1) INFORMATION WE COLLECT

We collect information you provide and information collected automatically:

1.1 Information you provide
  • Contact information (such as email address and/or phone number)
  • Alert preferences (such as which alerts you opt into and how you want to receive them)
  • Account and billing-related information (for paid plans). Payment card data is handled by our payment processors, not stored by us, unless clearly stated otherwise.
  • Support communications (e.g., emails you send us)
1.2 Information collected automatically
  • Device and usage information (e.g., pages viewed, approximate location inferred from IP, browser type)
  • Cookies or similar technologies for analytics and site functionality

IMPORTANT: We do not request or store medical or health data (such as symptoms, diagnoses, heart rhythm, sleep, mood, or wearable data). Please do not send us sensitive health information.

2) HOW WE USE INFORMATION

We use information to:

  • deliver space-weather alerts you opt into (email/SMS)
  • operate and maintain the Service
  • provide customer support
  • process payments and prevent fraud
  • improve the Service (including analytics)
  • send the blog/newsletter ONLY if you opt in
  • comply with legal obligations and enforce our Terms

3) HOW WE SHARE INFORMATION

We may share information with:

  • Service providers (e.g., SMS platforms, email delivery providers, hosting, analytics, customer support tools) strictly to provide the Service
  • Payment processors for billing
  • Legal or safety disclosures when required by law or to protect rights, safety, and security
  • Corporate transactions (e.g., merger, acquisition, or sale of assets), where information may transfer as part of that transaction

SMS NOTE: We do not sell SMS opt-in data or consent. We may share your phone number and SMS consent status with vendors that help deliver SMS (e.g., messaging platforms and carriers) solely to provide the messaging service.

4) YOUR CHOICES

  • You can opt out of email or SMS alerts at any time using the instructions in messages or by updating your notification preferences.
  • You can opt out of the newsletter at any time using the unsubscribe link in the newsletter.
  • You can control cookies through your browser settings (some functionality may be affected).

5) DATA RETENTION

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. We may retain minimal records (e.g., opt-out status) to honor your preferences.

6) SECURITY

We use reasonable safeguards to protect information, but no online service can guarantee absolute security.

7) INTERNATIONAL USERS

We may process and store information in the United States and other countries where we or our service providers operate. These locations may have different data protection laws than your country.

8) CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will post the updated version on the site and update the Effective Date.

9) CONTACT

Privacy questions: [email protected]